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Contact Details

Name: Jake Navarro

Email: admin@navarrofs.com

Direct: jake@navarrofs.com

Telephone: 0418610998

PO Box 681, Belgian Gardens QLD 4810

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Navarro Facilities Services Privacy Policy Navarro Facilities Services is committed to protecting your privacy. It is bound by the national privacy principles contained in the Privacy Act 1988 and all other applicable legislation governing privacy. Where appropriate, Navarro Facilities Services will handle personal information in accordance with relevant legislation. Our respect for our customers’ privacy is paramount. We have policies and procedures to ensure that all personal information is handled in accordance with national privacy principles. This privacy policy sets out our policies on the management of personal information – that is, how we collect personal information, the purposes for which we use this information, and to whom this information is disclosed. 1. What is personal information? Personal information is information or opinions that could identify you. Examples of personal information include your name, address, telephone number and email address, or documents that include such information, like a resume. 2. How does Navarro Facilities Services collect and use your personal information? Navarro Facilities Services collects personal information when you send a job application to us, for example, or when you email us. These uses are discussed below. 3. What happens if you don’t provide personal information? Generally, you have no obligation to provide any personal information to us. However, if you choose to withhold personal information, we are unlikely to be able to respond to your application or query. 4. To whom do we disclose personal information? We engage third party service providers (including related companies of Navarro Facilities Services which may be located outside Australia) to perform functions for Navarro Facilities Services. Such functions include mailing, delivery of purchases, credit card payment authorisation, trend analysis, external audits, market research, promotions and the provision of statistical sales information to industry bodies. For our service providers to perform these functions, in some circumstances it may be necessary for us to disclose your personal information to those suppliers. Where disclosures take place, we work with these third parties to ensure that all personal information we provide to them is kept secure, is only used to perform the task for which we have engaged them and is handled by them in accordance with the national privacy principles. 5. How do we protect personal information? At all times, we take great care to ensure your personal information is protected from unauthorised access, use, disclosure or alteration. We endeavour to ensure that our employees are aware of, and comply with, their obligations in relation to the handling of personal information. Only properly authorised employees are permitted to see or use personal information held by Navarro Facilities Services and, even then, only to the extent that is relevant to their roles and responsibilities. Your personal information will not be sold to any other organisation for that organisation’s unrelated independent use. Further, we will not share your personal information with any organisations, other than those engaged by us to assist us in the provision of our products and services (as described above). 6. What about information you provide in job applications? If you submit a job application to Navarro Facilities Services, we will use the information provided by you to assess your application. In certain circumstances, Navarro Facilities Services may disclose the information contained in your application to contracted service providers for purposes such as screening, aptitude testing, and medical testing and human resources management activities. As part of the application process, in certain circumstances, you may be required to complete a pre-employment health questionnaire. You may also be asked to undergo a pre-employment medical assessment. In that case, you will be asked to give specific consent to Navarro Facilities Services to disclose your questionnaire to its service providers for the purposes of arranging the medical assessment and for the relevant service providers to disclose the results of the assessment to Navarro Facilities Services. If you refuse to provide any of the information requested by Navarro Facilities Services, or to consent to the disclosure of the results of your medical assessment to Navarro Facilities Services, we may be unable to consider your application. 7. What about information you provide in satisfaction surveys? We value input into customer service. If you submit information or feedback to Navarro Facilities Services we will use the data exclusively to improve customer service. For example, we will not divulge information to third parties except for this purpose. We will not use customer service information to market services to you or parties identified in surveys. Customer information associated with survey and feedback data for verification purposes will be treated in accordance with all relevant legislation such as privacy legislation. Customer information will be securely stored to prevent unauthorised access. 8. Is the personal information we hold accurate? We endeavour to maintain your personal information as accurately as reasonably possible. However, we rely on the accuracy of personal information as provided to us both directly and indirectly. We encourage you to contact us if the personal information we hold about you is incorrect or to notify us of a change in your personal information. 9. How can you access or correct the personal information we hold about you? Wherever possible and appropriate, we will let you see the personal information we hold about you and correct if it is wrong. If we do not allow you access to any part of the personal information we hold about you, we will tell you why. Navarro Facilities Services Internet Policy Navarro Facillites Services generally only collects personal information from its website when it is provided voluntarily by you. For example, when you send us an electronic message with a query about Navarro Facilities Services or its products, we will generally use your information to respond to your query, to provide and market our services to you or as otherwise allowed or required by law. For the same purposes, Navarro Facilities Services may share your information with other members of the Navarro Facilities Services strategic partners (including companies who are located outside Australia) and their respective service providers, agents and contractors. If we do this, we require these parties to protect your information in the same way we do. When you visit this website or download information from it, our internet service provider (ISP) makes a record of your visit and records the following information: ● your internet address ● your domain name, if applicable ● date and time of your visit to the website. Our ISP also collects information such as the pages our users access, the documents they download, links from other sites they follow to reach our website, and the type of browser they use. However, this information is anonymous and is only used for statistical and website development purposes. We use a variety of physical and electronic security measures, including restricting physical access to our offices, firewalls and secure databases to keep personal information secure from unauthorised use, loss or disclosure. However, you should keep in mind that the internet is not a secure environment. If you use the internet to send us any information, including your email address, it is sent at your own risk. You have a right of access to personal information we hold about you in certain circumstances. If we deny your request for access we will tell you why. Use of cookies A cookie is a small message given to your web browser by our web server. The browser stores the message in a text file, and the message is then sent back to the server each time the browser requests a page from the server. Navarro Facilities Services makes limited use of cookies on this website. Cookies are used to measure usage sessions accurately, to gain a clear picture of which areas of the website attract traffic and to improve the functionality of our website. When cookies are used on this website, they are used to store information relating to your visit such as a unique identifier, or a value to indicate whether you have seen a web page. We use session (not permanent) cookies. They are used to distinguish your internet browser from the thousands of other browsers. This website will not store personal information such as email addresses or other details in a cookie. Most internet browsers are set up to accept cookies. If you do not wish to receive cookies, you may be able to change the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer, giving you the choice whether to accept it or not. Privacy Policy

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